Anna Edgren-Davies has worked in the NHS for over ten years. During that time she has worked in a number of roles across Human Resources including organisational development, education and training and staff engagement. She has delivered a range of quality improvement training programmes, primarily based around Lean methodologies. Her training experience has seen her work with staff from all clinical backgrounds and she is talented at tailoring interventions to meet the needs of the audience. She uses her skills as a qualified coach to hold individuals and groups to account in a positive and supportive way, ensuring they deploy their skills to deliver the most impact for patients.