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Improve engagement

We’re increasingly uncomfortable with the word “engagement” yet accept it’s a term with currency.

Why the discomfort?

The word “engagement” in everyday use means a transaction between two people, leading to some form of outcome. In fact, it comes from the French “engager”, meaning “to pledge”. Our key concern is that at the heart of most people’s approaches to “engagement” is a transactional not a transformational mindset.

At Clever Together, we believe that interactions between people and communities, when done well, hold the key to unlocking their potential to be collectively brilliant. It’s not about sugar coated comms messages. It’s not about technical solutions to capture ideas.

It’s about having the capability to involve, inspire and inform your people and your networks on a journey towards unparalleled success. How you do this will evolve over time, there’s no one size fits all approach. This is a capability and a capability requires:

  • processes,
  • the capacity to use the processes, and
  • a supportive climate.

Interested in unpicking your capability to inform, inspire and involve your people?

At Clever Together, we help our clients to do this using a blend of methods that fit their budgets and ambition:

  • First, we audit your capability, revealing a maturity assessment of your process, capacity and climate.
  • Second, we help you to explore the results of your audit, to ensure that our insights are right and that you have a shared sense of what could be possible if you embarked upon a journey to better “engage” your people.
  • Lastly, we help you to build a blueprint to transform how you do things – typically, killing off processes that don’t add value, introducing or improving crowdsourcing methods, supporting capacity building and linking everything to strategy execution and culture improvement programmes.

Learn more about some of our work in this space by exploring some of our case studies or better still, get in touch for a chat.

Bringing staff voice to the centre of change at Norfolk Community Health

Co-create culture & Performance Improve engagement

Generating deep insight from the NHS workforce

Improve engagement Smarter, faster consultation Understand & tackle complex issues

Bringing innovation to culture transformation at Derby & Burton

Co-create adaptive strategy Co-create culture & Performance Improve engagement Sustaining & disruptive innovation

Solving complex issues through crowdsourcing and innovation at the pharmacy regulator

Improve engagement Smarter, faster consultation

COVID19 pandemic NHS staff support

Co-create culture & Performance Improve engagement

Co-creating the Santander Way

Co-create adaptive strategy Co-create culture & Performance Improve engagement Sustaining & disruptive innovation

A new, bold strategic direction and performance improvement through staff engagement at Leeds Teaching Hospitals

Co-create adaptive strategy Co-create culture & Performance Improve engagement Smarter, faster consultation

#WeCareTogether – A new people plan for Norfolk & Waveney

Co-create adaptive strategy Improve engagement Smarter, faster consultation Understand & tackle complex issues